One of the most common customer questions is how to order and how we pay, especially in orders such as site design, which is more time consuming than graphic design, and also how can we trust you and cost Let's pay the order. Well, in the following, we have provided the order of receiving and receiving the cost and delivery of the project in full .
How to order?
The most important thing before any work is consulting. You can have a free consultation with us before ordering to get help from us on how to design and find your ideas, and you can even see more examples of work. To do this, you can contact us via telegram.
How to pay for the design?
Our payment in graphic design orders is such that the total amount is received in amounts less than 500,000 Tomans, and in higher amounts, 50% of the cost is paid as an advance payment and 50% of it is paid after the delivery of the project.
In site design orders, 50% is paid in advance and 50% after the project is completed and the site is delivered to the customer.
+ Payment is made via card or online portal.
+ Note that according to the approvals and the way the designers work, it is not possible to return the prepayment.
How can we trust you?
Although there is no discussion of 100% trust in the web space, but the most important proof of our trust is our customers. Satisfaction is more than 95% of customers. Also, if the work is not liked, there is a possibility of 3 free edits We are rebuilding the project.
How to receive the project?
Graphic designs that are designed with Photoshop usually have an open layer file or PSD, which usually and most designers do not deliver this file to the customer for some reason. After ordering, you can also deliver your work in 3 different colors. Also in the logo design, a TTF file, which is a font format, is designed exclusively with your logo so that you can use it easily.
In site design, due to the long design process, some documents are received from the customer, and after designing the site, all site files and information are provided to the customer. Also, in site design orders, 1 month free support after the project is completed. There is!
If you have any questions, you can ask in the comments section of this post. I am responsible!
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